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Landlord Services
Stoke-on-Trent.

Stoke-on-Trent's trusted multi-trade maintenance partner for landlords and letting agents. Void turnarounds, compliance checks, reactive repairs — one call handles everything.

The Problem We Solve

Managing property shouldn't mean managing tradespeople.

As a landlord or letting agent, your time is too valuable to spend chasing five different contractors for one job. A leaking pipe needs a plumber. The repair exposes a wiring issue. The wiring fix leaves the wall damaged. Suddenly you're coordinating three separate call-outs, three invoices, and three lots of access arrangements.

CHAPS exists to end that. One call. One point of contact. Every trade covered in-house. We work with individual landlords managing a single property and letting agents overseeing entire portfolios.

Need electrical compliance specifically? See our dedicated electrical services page including EICR inspections. For plumbing and boiler work, see our plumbing page. Or return to the CHAPS homepage to see everything we offer.

What We Cover

Everything your portfolio needs.

Void Property Turnarounds

We get vacant properties back to lettable standard fast — decoration, flooring, cleaning coordination, repairs, and compliance checks all in one managed process.

EICR & Electrical Compliance

EICRs are a legal requirement for rental properties every 5 years. We carry them out and handle any remedial work. Full electrical services here.

Plumbing & Boiler Servicing

Leak repairs, boiler servicing, bathroom installations and heating maintenance. All by fully qualified plumbers. Full plumbing services here.

Decoration & End-of-Tenancy

Interior painting, plastering and finishing to get properties looking fresh between tenancies. We work quickly to minimise void periods and lost rental income.

Reactive Repairs

Tenant reports a fault. We respond fast, diagnose the issue, and fix it — whether it's a broken door, a faulty socket, a dripping tap, or anything in between.

Portfolio Maintenance Contracts

For landlords with multiple properties — ongoing maintenance partnerships, planned schedules, priority response times, and simplified invoicing.

Stay Compliant

Legal requirements. We've got them covered.

As a landlord you have legal obligations to keep your tenants safe. CHAPS works with qualified tradespeople to keep your properties compliant. For detailed information on EICR requirements, see our electrical services page.

Electrical Installation Condition Report (EICR)

Required every 5 years for all private rental properties in England. We carry out EICRs and complete any remedial work — providing the certificate you need. Learn more about our electrical services.

Legal Requirement
Boiler & Heating Servicing

Annual boiler servicing keeps your heating system safe, efficient, and your warranty valid. Carried out by qualified plumbers. See our plumbing services.

Annual Requirement
Smoke & Carbon Monoxide Alarms

Landlords must fit working smoke alarms on every floor and CO alarms in rooms with solid fuel appliances. We supply and install both to meet regulations.

Legal Requirement
General Property Safety

From secure windows and doors to watertight roofing — we carry out comprehensive property health checks. Need a full refurbishment? See our refurbishments page.

Best Practice

Why Landlords Choose CHAPS

Built around how you actually work.

One contractor. Every trade.

Electrical, plumbing, decoration, carpentry — all in-house. No juggling. See all our services.

Fast response. Minimal void time.

Every day a property sits empty costs you money. We respond quickly and work efficiently to get your property back on the market.

Transparent, honest quotes.

What we quote is what you pay. No surprise additions at invoice time.

Works around tenants.

We communicate directly with tenants where needed, keep disruption minimal, and leave every job clean and tidy.

6+Trades covered in-house
200+Jobs completed
5.0Google rating ★★★★★
1hrTypical response time
Ben and his team have been a fantastic bolt-on resource to our lettings agency. He is responsive and very competitive with his prices allowing us to efficiently get any maintenance issues resolved in a timely manner. 100% recommended!
J
Jonathan HearnLetting Agent · Google Review · 5 Stars

Common Questions

Landlord FAQs.

What landlord maintenance services does CHAPS provide?

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CHAPS provides void property turnarounds, EICR electrical inspections, compliance checks, reactive repairs, end-of-tenancy refurbishments, plumbing, decoration, carpentry, and general maintenance. All trades in-house — one point of contact. See also our electrical and plumbing service pages.

How quickly can CHAPS respond to a maintenance issue at my rental property?

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We aim to respond within the hour and typically attend within 24-48 hours for non-emergency repairs. For genuine emergencies we prioritise as quickly as possible. WhatsApp is the fastest way to reach us — 07346 809260.

Do you work with letting agents as well as individual landlords?

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Yes — we work with both individual landlords and letting agents across Stoke-on-Trent and Staffordshire. We can act as your trusted maintenance partner for an entire portfolio.

Can CHAPS handle a full void property turnaround?

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Yes. We get rental properties back to lettable standard fast — decoration, flooring, plumbing, electrical checks, carpentry and more. One call gets all trades moving at once. For larger works see our refurbishments page.

Are your tradespeople insured and qualified?

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Yes. All CHAPS tradespeople are fully qualified, certified, and insured. We carry full public liability insurance on every job.

What areas do you cover for landlord maintenance?

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We cover Stoke-on-Trent, Newcastle-under-Lyme, Stafford, Staffordshire, Crewe, Leek, Stone, Congleton, and the wider Midlands. Call or WhatsApp 07346 809260 to confirm coverage for your area.
Areas We Cover for Landlord Maintenance
Stoke-on-Trent Staffordshire Newcastle-under-Lyme Hanley Longton Burslem Tunstall Stone Stafford Crewe Cheshire Midlands Leek Congleton
Ready to simplify
your property maintenance?
One call. Every trade. No more juggling contractors. Or call us direct
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