Complete Home & Property Solutions Ltd

Property Maintenance
Stoke-on-Trent.
One Call. Every Trade.

Stoke-on-Trent's trusted property maintenance and construction specialists. Electrical, plumbing, decoration, refurbishments — and everything in between.
200+Jobs Completed
6+Trades In-House
100%Satisfaction Focus

Who We Are

Stoke-on-Trent's trusted
property maintenance company.

CHAPS — Complete Home and Property Solutions — is Stoke-on-Trent's go-to property maintenance company, founded with one purpose: giving homeowners, landlords, and letting agents access to a fully coordinated, multi-trade service without the chaos of managing multiple contractors.

We handle everything in-house. From the moment you call to the moment we hand back the keys. You have one point of contact and a dedicated team making sure every job is done properly, on time, and to budget.

We're proud to serve Stoke-on-Trent, and the wider Midlands — with a reputation built on doing what we say and saying what we mean.

Fully Insured Qualified Trades Certified Tradespeople Local & Trusted
CHAPS team carrying out property work

What We Do

Every trade in Stoke-on-Trent,
under one roof.

Whether it's a single repair or a full property overhaul, our in-house team of fully qualified, certified tradespeople handles it all — coordinated seamlessly, so you never have to chase anyone down.

All Trades Under One Roof

Hover to explore
every trade we cover.

Isometric cutaway illustration of a house under renovation showing electrical, plumbing, heating, decoration and roofing trades — Complete Home and Property Solutions, Stoke-on-Trent
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General Maintenance Roofing, rafters & guttering Roof repairs, tile and felt replacement, fascias, soffits, guttering and structural roof work. View general maintenance →
General Maintenance Chimney & brickwork repointing Chimney repointing, brick repairs, mortar replacement and structural brickwork across the property. View general maintenance →
Plumbing Bathrooms & plumbing Full bathroom installations, bath and shower fitting, toilet replacement, leak repairs and all plumbing works. View plumbing services →
Plumbing Heating & boiler services Underfloor heating, radiator installation, boiler servicing, central heating overhauls and annual safety checks. View plumbing services →
Decoration Painting & decoration Interior and exterior painting, wallpapering, plastering and professional finishing throughout every room. View decoration →
General Maintenance Doors, carpentry & joinery Door hanging, frames, skirting, flooring, fencing and all day-to-day carpentry and property repairs. View general maintenance →
Landlord Services Let us handle it — you relax Void turnarounds, compliance checks, reactive repairs and full portfolio maintenance. We keep your property running so you don't have to. View landlord services →
Electrical Electrics, rewires & EICRs Consumer unit upgrades, full rewires, sockets, lighting and EICR inspections — legally required for all rental properties every 5 years. View electrical services →
Hover or tap the gold markers to explore each trade

Our Work

The proof is in
the transformation.

Before Before: broken gate post
After After: repaired gate post
Gate Post Repair Carpentry · General Maintenance
Before Before: perished flat roof
After After: flat roof replaced
Flat Roof Replacement Roofing · General Maintenance
Before Before: rotten kitchen cabinet and leaking stop tap
After After: cabinet and stop tap replaced
Cabinet & Stop Tap Replacement Plumbing · Carpentry
Before Before: gaps in mortar
After After: mortar repointed
Grinding Out & Repointing Brickwork · General Maintenance

How It Works

Painless from
first call to final fix.

1
You Get in Touch

Call, WhatsApp, or fill in our form. Tell us what you need — our team will respond fast, usually within the hour.

2
We Scope & Quote

We assess the job properly, identify every trade required, and give you a clear, fair quote — no nasty surprises.

3
We Get to Work

Our tradespeople arrive on time, work cleanly, and keep you updated throughout. You have one point of contact, always.

4
Job Done Right

We don't leave until it's finished to your satisfaction. Then we follow up — because our reputation depends on your review.

What Our Clients Say

Words from the
people we serve.

5.0
8 Google Reviews

Meet the Team

The people behind
the scenes of every great job.

Ben — Co-Founder and Director
Ben Co-Founder & Director

Ben founded CHAPS with a clear vision — to build a property maintenance company that does what it says, every time. He oversees strategy, client relationships, and keeps everything running like clockwork.

Richard — Co-Founder and Director
Richard Co-Founder & Director

Rich brings the trade expertise and operational knowledge that keeps every job running to the highest standard. Nothing gets signed off until Rich is satisfied it's right.

Miah — Operations
Miah Operations

Miah is the engine room of CHAPS — coordinating jobs, managing schedules, and making sure every client is kept in the loop from first contact to final sign-off.

Why CHAPS

Built to make your
life easier.

One Call — All Trades

No more coordinating five different contractors. One call gets you access to electrical, plumbing, decorating, carpentry, and more.

Fixed, Honest Quotes

What we quote is what you pay. We scope jobs properly before pricing, so there are no nasty surprises at invoice time.

Fast Response Times

We understand that property issues don't keep office hours. We respond quickly — especially for our landlord clients.

Fully Qualified Tradespeople

Every job carried out by fully qualified, certified, and insured tradespeople. We never cut corners on competence or compliance.

6+ Trades
In-House
Areas We Cover
Stoke-on-Trent Staffordshire Newcastle-under-Lyme Hanley Longton Burslem Tunstall Stone Stafford Crewe Cheshire Midlands Leek Congleton
Ready to get
your job done?
Message us on WhatsApp and we'll get back to you fast — or just ring us directly. Or call us direct
WhatsApp Get a Quote →